Refund Policy
At Aaminah Fabrics, we strive to provide our customers with the best possible shopping experience. We understand that sometimes things can go wrong, and you may need to return a product. To ensure that our customers are satisfied with their purchases, we have created the following refund policy:
- Eligibility for Refunds
- Customers may be eligible for a refund if the product is defective, damaged, or does not match the description on our website.
- Refunds are not available for change of mind or personal preference reasons.
- Refund Process
- To initiate a refund request, customers must contact our customer service team within 14 days of receiving the product.
- Customers must provide their order number and details of the product they wish to return.
- If the product is eligible for a refund, our customer service team will provide customers with instructions on how to return the product.
- The product must be returned in its original condition, unused, with all tags and labels intact, and in its original packaging.
- Once we receive the returned product, our team will inspect it to ensure it is in its original condition. If everything is in order, we will issue a refund to the original payment method within 7 business days.
- Shipping Costs
- Customers are responsible for the cost of shipping the product back to us unless the product is defective, damaged, or does not match the original product.